
GoodRx
Reviews and Complaints
GoodRx Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnreliable advertisement for the mentioned discounted pricing.
User's recommendation: Don't trust the GoodRx ads, and beware of their pricing structure.
- Sometimes the price is worth the work
- Priced items are always more than advertised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed Discount Cards for employees
The worst customer service in the world
User's recommendation: Don’t expect help from customer service takes the act of a president to get a hold of anybody.
- Good discounts
- Terrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNot validating coupons at Costco
User's recommendation: Don't believe in good rx to support their claims that they are always honored.
They keep billing me for service and I'm not using
Was denied
User's recommendation: Make sure you know that a pharmacy will accept it before trying to use it. It was a kind of embarrassing experience for me.
Extremely impressed!
User's recommendation: Great company.
- Great customer service experience
Personal Experience
User's recommendation: Do your own research. Do not rely on Good RX alone.
Hello! We're sorry to hear about the issue you've experienced at the pharmacy. Please fill out this secure form if your prescription is on file at the pharmacy so that we can look into this for you immediately: http://bit.ly/2NutN6U
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy, not sure if Pissed Consumer did the trick or someone at Goodrx had a change of heart, but suddenly my request for a refund was granted.So, I will happily change my review of Goodrx to a rating of highly satisfied. True, the medication did not work for me, but I...
Hi Norman! We are happy to hear that your issue has been resolved, and apologize again for the inconvenience you experienced.
If you have any further questions, feel free to give us a call at 888-799-2553! We are open Monday-Sunday, between the hours of 8AM and 7PM CT.
- Cheap
- Somewhat slimy
Being charged $5.99 to two different accounts
- Did not subscribe
DONT DISCOUNT NEW BRAND SCRIPTS
User's recommendation: Watch your bank account closely. These folks seem to be scammers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharged amount
Hi Susan! We are so sorry for the confusion.
To use our free coupons, you don't need to make an account or put in any information - just search a drug and open a coupon to see for yourself! The prompts you are seeing are for our GoodRx Gold membership, which does require an account and a monthly fee. You can use GoodRx without signing up for Gold. We have now cancelled your GoodRx Gold account, and refunded all charges.
You will receive a refund notification for each refunded charge in a separate email. Feel free to give us a call at 1-855-487-0694 if you have any further questions or concerns!
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Hello Patricia! You can request individual cards here: https://www.goodrx.com/discount-card However, we recommend using the coupons over the card if possible!
The card is for those without steady internet access, whereas the coupons will show you and your employees the best available prices in real-time. Visiting our website or downloading our app will get you the most up-to-date prices.