GoodRx Phone Numbers and Emails

Toll-Free Number:

  • (855) 268-2822

Customer Service:

  • (855) 268-2822
  • (888) 799-2553
  • (855) 487-0694
  • (855) 723-1225

GoodRx Emails:

Discounts/ Rewards/ Cashback
CCPA Inquiries
More phone numbers and emails Less phone numbers and emails

GoodRx Contact Information

GoodRx Website:

GoodRx Online Chat:

Corporate Office Address:

GoodRx, Inc.
233 Wilshire Boulevard Suite 990
Santa Monica, California 90401
United States

Other Info (opening hours):


Monday - Sunday 8:00 am - 7:00 pm CST

Edit Business Info

GoodRx Rating Based on 29 Reviews

Rating details

more details
Product or Service Quality
Customer service
Discounts and Special Offers
Value for money

Rating stats

Rating trend

Summary of GoodRx Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoodRx Customer Service?

Activation/ Cancellation Question:

  • “I cancelled and am being charged”
  • “Cancel and refund”
  • “To cancel gold”

Payments and Charges Question:

  • “Issues with charges”
  • “Pharmacy didn't honor the coupon price”
  • “To see if ur coupon works if u have Medicare d”

Request for Information Question:

  • “Looking for very low price for my refills”
  • “Checking on email”
  • “Ask a question”

Cards Question:

  • “I have lost my gold card”
  • “Need a copy of good tx card”
  • “Numbers and new card”

Product/ Service Question:

  • “Paid for tele visit and got disconnected”
  • “Got disconnect with doctor”
  • “System down?”

Account Question:

  • “Close account”
  • “Money taken out account”
  • “Change my Gold account from family to single. I just opened it about 5:30 UT time.”

Staff Question:

  • “I just wanted to say how I appreciate y'all. Without your service I couldn't get a lot of my medication's. And I think God for people like you”
  • “Customer service”
  • “I am confused about how the Gold membership service works”

Shipping and Delivery Question:

  • “My prescription didn't get sent to the pharmacy”
  • “Delivery change”

Return/ Replace Question:

  • “Return call”
  • “Ask for replacement card”

Other Question:

  • “Made at Well Care”
  • “Upgraded to gold app froze”
  • “Prescription”


Top GoodRx Services

Customer Care

Top GoodRx Products

Coupon, Website

GoodRx Pros and Cons

Pros: Sometimes the price is worth the work, Great service, Great customer service experience, Good prices, Good discounts

Cons: Terrible customer service, Steal money, Horrible customer service, That none of the advertised providers would honor the coupon, Steal your money

GoodRx reviews and complaints

GoodRx is ranked 56 out of 804 in Pharmacy category

Edit Description

Compare GoodRx To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Blink Health
51 reviews
Express Scripts
Has Verified Representatives
719 reviews
15815 reviews
Write a review
Do you have something to say about GoodRx? What happened? What can we help you with?
Submit review Don't show this popup