GoodRx Phone Numbers and Emails

Toll-Free Number:

  • (855) 268-2822

Customer Service:

  • (855) 268-2822
  • (888) 799-2553
  • (855) 487-0694
  • (855) 723-1225

GoodRx Emails:

Discounts/ Rewards/ Cashback
Legal
CCPA Inquiries
More phone numbers and emails Less phone numbers and emails

GoodRx Contact Information

GoodRx Website:

GoodRx Online Chat:

Corporate Office Address:

GoodRx, Inc.
233 Wilshire Boulevard Suite 990
Santa Monica, California 90401
United States

Other Info (opening hours):

Hours:

Monday - Sunday 8:00 am - 7:00 pm CST

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GoodRx Rating Based on 29 Reviews

Rating details

3.0
more details
Product or Service Quality
Discounts and Special Offers
Customer service
Value for money

Rating stats

Rating trend

Summary of GoodRx Customer Service Calls

249 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoodRx Customer Service?

Activation/ Cancellation Question:

  • “To cancel gold”
  • “Cancel and refund”
  • “I cancelled and am being charged”

Payments and Charges Question:

  • “To see if ur coupon works if u have Medicare d”
  • “Charged wrong amount”
  • “Charge”

Request for Information Question:

  • “Looking for very low price for my refills”
  • “Checking on email”
  • “Ask a question”

Cards Question:

  • “I have lost my gold card”
  • “Need a copy of good tx card”
  • “Numbers and new card”

Product/ Service Question:

  • “Paid for tele visit and got disconnected”
  • “Got disconnect with doctor”
  • “System down?”

Account Question:

  • “Close account”
  • “Money taken out account”
  • “Change my Gold account from family to single. I just opened it about 5:30 UT time.”

Staff Question:

  • “I just wanted to say how I appreciate y'all. Without your service I couldn't get a lot of my medication's. And I think God for people like you”
  • “Customer service”
  • “I am confused about how the Gold membership service works”

Shipping and Delivery Question:

  • “My prescription didn't get sent to the pharmacy”
  • “Delivery change”

Return/ Replace Question:

  • “Return call”
  • “Ask for replacement card”

Other Question:

  • “Upgraded to gold app froze”
  • “Prescription”
  • “Can't find rx for estradiol cream .01%”

About

Top GoodRx Services

Customer Care

Top GoodRx Products

Coupon, Website

GoodRx Pros and Cons

Pros: Sometimes the price is worth the work, Great service, Great customer service experience, Good prices, Good discounts

Cons: Terrible customer service, Steal money, Horrible customer service, That none of the advertised providers would honor the coupon, Steal your money

GoodRx reviews and complaints

GoodRx is ranked 55 out of 794 in Pharmacy category

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