GoodRx Phone Numbers and Emails

Toll-Free Number:

  • (855) 268-2822

Customer Service:

  • (888) 799-2553
  • (855) 487-0694
  • (855) 723-1225

GoodRx Emails:

Discounts/ Rewards/ Cashback
Legal
CCPA Inquiries
Media
Technical Support
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GoodRx Contact Information

GoodRx Website:

GoodRx Help Center:

Corporate Office Address:

GoodRx, Inc.
2701 W. Olympic Blvd
Santa Monica, California 90404
United States

Other Info (opening hours):

Hours:

Monday - Sunday 8:00 am - 7:00 pm CST


Other Location:

SAN FRANCISCO, CA 94107-1459, US

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GoodRx Rating Based on 30 Reviews

Rating details

3.5
more details
Product or Service Quality
Customer service
Discounts and Special Offers
Value for money

Rating stats

Rating trend

Summary of GoodRx Customer Service Calls

360 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoodRx Customer Service?

Activation/ Cancellation Question:

  • “To cancel subscription”
  • “Krogers cancel yur services!!!???!!!”
  • “To cancel gold”

Payments and Charges Question:

  • “End monthly charge”
  • “Discontinue the monthly charge”
  • “Billing”

Request for Information Question:

  • “Need to know my account number or get a card”
  • “Status.of.prescription”
  • “Medicare questions”

Cards Question:

  • “Need a new Good RX gold card mailed out to my new address”
  • “For goodrx card”
  • “I want to reinstate my GoodRx gold card. HK44XR73”

Product/ Service Question:

  • “Paid for tele visit and got disconnected”
  • “Got disconnect with doctor”
  • “System down?”

Account Question:

  • “Account”
  • “Close account”
  • “Money taken out account”

Return/ Replace Question:

  • “Ask for replacement card”
  • “Return call”

Staff Question:

  • “I just wanted to say how I appreciate y'all. Without your service I couldn't get a lot of my medication's. And I think God for people like you”
  • “Customer service”
  • “I am confused about how the Gold membership service works”

Refund Question:

  • “Refund”
  • “Membership refund”

Shipping and Delivery Question:

  • “My prescription didn't get sent to the pharmacy”
  • “Delivery change”

Other Question:

  • “Increased monthly to 19.99. What is reason??”
  • “Cost a RX”
  • “Trying to see about mail order prescription”

About

Top GoodRx Services

Customer Care

Top GoodRx Products

Coupon, Website

GoodRx Pros and Cons

Pros: Sometimes the price is worth the work, Great service, Great customer service experience, Good prices, Good discounts

Cons: Steal money, Terrible customer service, Horrible customer service, That none of the advertised providers would honor the coupon, Steal your money

GoodRx reviews and complaints

GoodRx is ranked 36 out of 775 in Pharmacy category

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