GoodRx Phone Numbers and Emails

Toll-Free Number:

  • (855) 268-2822

Customer Service:

  • (855) 268-2822
  • (888) 799-2553
  • (855) 487-0694
  • (855) 723-1225

GoodRx Emails:

Discounts/ Rewards/ Cashback
CCPA Inquiries
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GoodRx Contact Information

GoodRx Website:

GoodRx Online Chat:

Corporate Office Address:

GoodRx, Inc.
233 Wilshire Boulevard Suite 990
Santa Monica, California 90401
United States

Other Info (opening hours):


Monday - Sunday 8:00 am - 7:00 pm CST

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GoodRx Rating Based on 27 Reviews

Rating details

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Product or Service Quality
Value for money
Customer service
Discounts and Special Offers

Rating stats

Rating trend

Summary of GoodRx Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoodRx Customer Service?

Activation/ Cancellation Question:

  • “Cancel and refund”
  • “I cancelled and am being charged”
  • “To cancel my subscription”

Payments and Charges Question:

  • “To see if ur coupon works if u have Medicare d”
  • “Charged wrong amount”
  • “Charge”

Request for Information Question:

  • “Ask a question”
  • “Find out about coupons”
  • “To find out how I get prescriptions”

Product/ Service Question:

  • “Paid for tele visit and got disconnected”
  • “Got disconnect with doctor”
  • “System down?”

Cards Question:

  • “Change credit card number”
  • “Numbers and new card”
  • “Will I receive a good rx card”

Account Question:

  • “Close account”
  • “Money taken out account”
  • “Change my Gold account from family to single. I just opened it about 5:30 UT time.”

Staff Question:

  • “I just wanted to say how I appreciate y'all. Without your service I couldn't get a lot of my medication's. And I think God for people like you”
  • “Customer service”
  • “I am confused about how the Gold membership service works”

Return/ Replace Question:

  • “Return call”
  • “Ask for replacement card”

Shipping and Delivery Question:

  • “Delivery change”

Other Question:

  • “Medication”
  • “Information for a new pharmacy”
  • “Is nifedipine ER 30 mg tablets available through GoodRx”


Top GoodRx Services

Customer Care

Top GoodRx Products

Coupon, Website

GoodRx Pros and Cons

Pros: Good prices, Cheap, Sometimes the price is worth the work, Great service, Good discounts

Cons: Horrible customer service, That none of the advertised providers would honor the coupon, Terrible customer service, Steal money, Somewhat slimy

GoodRx reviews and complaints

GoodRx is ranked 61 out of 791 in Pharmacy category

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