GoodRx

Ive paid for an appointment 19.99$ nobody showed up and the appointment was over, never got my money back, dont recommend this service

My prescription. I can't get any info on where to p/u because I can't confirm my email the way you have set-up.

Very helpful! I really appreciate all the information.

The rep was informed and very patient. Thanks so much.

Upgraded to Gold membership as it seems I had no other choice. Then none of the benefits were enabled on my account.

I spent 3 HOURS getting transferred around their call center, spoke to SIX PEOPLE, 1 Supervisor (who was the worst person) to STILL after 2 days not have resolved the membership issues. They sure collected all of the payment though! Doesnt seem like a truly legitimate service anymore, and it was shocking how openly rude and unprofessional they are by phone. Over simple questions?

The telehealth services are the only redeemable service they have, and from actual professionals.

If you ever need a headache or migraine, just call their 1-855 number. Or just slam your head into a wall, its the same feeling!

I signed up for $5 per month and they charged me for a full year at $7.25 per month without my permission.

Walgreens didn't honor the price on the internet. They did not honor the price. I paid $44.00 and it should have been $33.20.

I am not receiving any of my bonus points. Using Good Rx for the last 4 years!

I am also quite disappointedThen I that I am paying the full price for the GoodRx gold membership and I am not receiving any of the reward points in my fetch account and I would really hope that someone could contact me as soon as possible about this since I have talked to many people and they said that they were going to take care of this in your customer service Department! I very much appreciate you reading this and getting back to me as soon as possible at your earliest convenience you may reach me at 219-955-**** or 630-269-**** I very much look forward to speaking to you and hope that this can all get nicked in the bud as soon as possible!

Have an amazingly, BLESSED, & AWESOME DAY! Sincerely Your's, Shannon Doherty (Not lol)

I canceled my account within the 30 days and a month later I received another shipment. My account has been canceled! I should not have received the second shipment nor should I have been charged for that shipment!!!

I responded to a general email I received from GoodRx, written by, and approved by, 2 doctors, which I considered to be disinformation. I voiced my complaint in detail, but only received 3 "automated" email responses asking to provide feedback from my recent experience with their support team, which I never actually "had" an experience with any support team, other than those 3 "automated" emails. I guess it was just easier to ignore me, rather than address my complaint.

My wife has been waiting for a green card for four years now, and GoodRx has allowed us to get her medication down from hundreds, sometimes thousands, of dollars to usually $30 to $50. It's almost better than actual insurance.

Awful customer service. No attempt to help me resolve the issue they're actively charging me for.

Cannot transfer calls. Cannot do anything except say sorry.

Two medications I have never taken and know nothing about showed up on my medication list (for possible renewals, for example). I have know nothing about them, and neither does my spouse, who shares our family account.

I am thinking that someone has "hacked" the account in some way. I Customer Service on the phone told me to attachiPhone screen shots of what have mysteriously appeared, but I can't do that this way.

In the meantime, I'm changing my password . .

. .

The two medications are Vumerity and Nurtec (if this is the same person, I feel very sorry for their health challenges.

--www

I paid $39 for the service and then it wanted me to upload a picture of myself and my ID and it would not let me. Then when I called support about it they said since I already paid they couldnt do anything and I would have to wait 4-8 hrs for the message center to get back to me when Im having SEVERE back pain. I will never use again.

I was paying monthly for their Gold Card. However, my account wouldn't let me use that plan when paying for prescriptions.

I eent to pick up my prescription. Pharmacist said Publix does not participate in the Gold program.

I called the help line 855-487-**** and your call center rep. from whatever country you use said Publix is not on the Gold program. I read several articles that Publix was added to the Gold program in early April. It cost me and extra $3.00 for my prescription.

Why does your call center have wrong information and Publix has no idea. For this reason I canceled my Gold plan. Apparently there's a lack of communication or all the articles written are fake news.

The Publix pharmacy phone# for my store is 407-327-****, store #0062.

If you need further information let me know.

If this is the wrong dept. please forward to whomever is responsible for this issue.

A dissatisfied customer