
GoodRx
Reviews and Complaints
0
ISSUES RESOLVED
33
Company responses
56
TOTAL REVIEWS
864
CLAIMED LOSSES
4.7K
PAGE VIEWS
GoodRx Reviews
To dispel all of the badmouthing on here
I have always received lower prices with GoodRx.. insanely lower prices. My mother needs pain patches and without GoodRx, she would have to pay over $200 a month more. GoodRx gives her a better deal than her insurance does. This is from using the FREE card. Every time that I have needed medications, the GoodRx card has *always* given me a better price. My pharmacy has tried to duck giving me their price twice now. I just call the customer service number, they call my pharmacy, and set them straight. I thank GoodRx for letting the average hard-working person get meds at a reasonable price. I heard that a company wanted to buy them out and they refused. You know that company was probably with Big Pharma. Thank you again, GoodRx!
User's recommendation: It's a free card, it says "may not work with all pharmacies".
1 comment
ID
Pros
- Lower prices than insurance
- Easy to work with
Preferred solution
Let the company propose a solution
New Reviewer
To thank GoodRx
I just wanted to thank GoodRx for their coupon - it saved me more than $200 on an expensive prescription.
User's recommendation: When you see the GoodRx card, grab it; you won't be sorry!
ID
Pros
- Great discount on an expensive prescription
Extremely impressed!
Through fault of my own, I wasn't aware that I had signed up for GoodRx Gold and was being charged $5.99 per month since January of 2021...On July 20, 2021, I called their customer service to cancel and was treated very nice. I was also given a refund for the months I was unknowingly charged. Most company's are interested in YOUR money...I can tell that this company has integrity and if I should purchase a drug discount plan, it will be GoodRx. Thank you so much for the great experience!
User's recommendation: Great company.
ID
Pros
- Great customer service experience
Problemseith pricing
The difference in price of my Rx from one month to another
ID
Location
Suwanee, Georgia
New Reviewer
Regarding coupon discount
I wanted to leave a review for Steven who gave me excellent customer service with an issue I had at Albertsons Sav On Pharmacy. He called the Pharmacy on my behalf and also is enlisting a patient advocate team to investigate.
ID
Location
Murrieta, California
Service
Goodrx Customer Care
Loss
$10
Preferred solution
Honor coupons
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GoodRx
Hi there, we are glad we are able to help you and your mother! Our goal is to help Americans save on their medications at the pharmacy and we're glad to hear you were able to locate your medication at a cheaper price! You can also visit GoodRx.com to find additional savings or resources that can also help reduce prescription costs, if available.