GoodRx Reviews

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Suspicious

I got a call regarding prescriptions, that wasnt the weird part, how the conversation started off was more like: Hi do you live in ******** ** and do you want free discounted prescription drugs including codeine, hydro**, and pain pills? Well sign up on our website to get your free prescription filled.... also theyre promoting like a fake gold membership... :D

User's recommendation: Don’t trust.

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ID
#2341066 Review #2341066 is a subjective opinion of poster.
New Reviewer

Unknown charge after paying annual subscription, in full

"Call cannot be completed as the called party is not available"

User's recommendation: Use another number.

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ID
#2330058 Review #2330058 is a subjective opinion of poster.
Location
Southfield, Michigan

I can't figure out how to change my payment to a different way to pay the pre.ium.

Why is it so hard to find out where I can go to change my bill premium from a cancelled credit card to my checking account. Please contact me.Makem Joyce Graham - Members ID HF77LT74. Cell 573-795-****. Email: joyceelainegraham@***.com.
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ID
#2318612 Review #2318612 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Insulin Prices

What the *** You people more than triple what my co-pay is with Medicare. Not a drug I can live without, Type2 diabetic.

User's recommendation: Check the prices for your meds before you submit them to GoodRx! In my case they were hundreds more than my co-pay.

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ID
#2309276 Review #2309276 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Cannot sign up on line

Your on-line sign up is totally worthless!!!!! When I try to type in my name it always comes up with my e-mail address and when I try to type in my address it goes to my e-mail address. There is no possibility of typing the name and address to order a card. This is a stupid way of getting customers since one cannot sign up. This needs to be corrected at once!!!!!!! If this is any indication of how the rest of your company works, it is a COMPLETE FAILURE.

User's recommendation: Call to get anything sensible done i.e. sign up!!!!!!!

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ID
#2308556 Review #2308556 is a subjective opinion of poster.
Cons
  • Horrible customer service
Preferred solution
Learn to have customers sign up correctly!!!!!!!
New Reviewer

Change billing

I want to change billing from Debra card to credit card
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ID
#2294276 Review #2294276 is a subjective opinion of poster.
Location
Bourbonnais, Illinois
New Reviewer

Coupon price was not honored

I went to p/u my prescription today the store would honor my good rx price, I had 2 coupons I printed yesterday and today, they both had the same price. I should of refused the prescription, had my doctor send it to another store. This is not the 1st time I have had this problem with this store

User's recommendation: Use another store for drugs.

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ID
#2281356 Review #2281356 is a subjective opinion of poster.
Product
Goodrx Coupon
Pros
  • Sometimes the price is worth the work
Cons
  • Not getting the price
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer

Does not apply

i would like to cancel my membership please i did not give permission to withdrawel from my account
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ID
#2276082 Review #2276082 is a subjective opinion of poster.
Location
Waynesboro, Pennsylvania
Loss
$6
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Response Time

I just signed up for GOOD RX - GOLD and needed to confirm a phone number with the Mail Order department. I was on hold for over 15 minutes and no one answered. Because of that, I've decided to not go with the Good Rx - Gold "Mail Delivery" and I'll just purchase it from a local pharmacy that accepts Good Rx - Gold. Plus, it's $10 cheaper locally, I just have to drive to get it.

User's recommendation: Forget Good RX Mail delivery - pick up you own prescriptions.

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ID
#2275810 Review #2275810 is a subjective opinion of poster.
Cons
  • Horrible customer service
Preferred solution
Let the company propose a solution

To cancel subscription

This service doesn't help me very much, so I want to cancel my membership &;;;;;;;;;; get a refund of $5.99 for the monthly charge. It was just posted to my bank account. Thank you!
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ID
#2270383 Review #2270383 is a subjective opinion of poster.
Location
Fayetteville, Georgia
New Reviewer

Upgrade not working

Upgrade not working, upgrade benefits denied. Upgrade benef
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ID
#2218257 Review #2218257 is a subjective opinion of poster.
Pros
  • Great service
Preferred solution
Deliver product or service ordered

Pricing

I have Dakota Care insurance. I have met my deductible and to me the co-pay is still too high and can't afford. If I could get a coupon for the prescriptions will that even reduce after my co-pay. ie , I have a prescription for an inhaler and with my co-pay it is still over $80 and another prescription that is almost $70.00. That is very hard for me to do with all the other medications I take. Would the coupon be good for every month? I'm trying to decide what to do. I am on a very strict budget and any help would be appreciated.
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ID
#2195354 Review #2195354 is a subjective opinion of poster.
Preferred solution
Price reduction

Wears my order

Place order never got it
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ID
#2193494 Review #2193494 is a subjective opinion of poster.
Loss
$45

Problemseith pricing

The difference in price of my Rx from one month to another
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ID
#2162494 Review #2162494 is a subjective opinion of poster.
Location
Suwanee, Georgia
New Reviewer

Regarding coupon discount

I wanted to leave a review for Steven who gave me excellent customer service with an issue I had at Albertsons Sav On Pharmacy. He called the Pharmacy on my behalf and also is enlisting a patient advocate team to investigate.
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ID
#1997675 Review #1997675 is a subjective opinion of poster.
Location
Murrieta, California
Service
Goodrx Customer Care
Loss
$10
Preferred solution
Honor coupons